FaaS (Forecasting as a service) is a technological and process outsourcing service for the demand and sales forecasting function.
It involves the transfer of all tasks within the demand planning process: data management, forecast compilation and analysis, preparation of analytics and reporting, internal and external communications.
The default service package includes access to the Jume platform, where the forecast calculation is customized.
Each expert in the team has practical experience in Demand and Supply Planning departments in large FMCG companies.
The service is billed on a regular monthly basis, depending on the scope of the service, with an optional one-off minimum payment for customization of the Jume platform.
Unstable processes
Requirement to improve forecasting accuracy
Staffing needs are seasonal or simply fluctuate widely
Processes require increased stability
Lack of internal experts and competencies
Necessary IT tools are unavailable and/or there are difficulties with their implementation
Improved quality of demand and sales forecasting and planning
Mitigation of risks associated with the availability of qualified personnel (including seasonal risks)
Fast scaling (in case of business expansion/shrinkage)
Execution of planning tasks by a dedicated, specialized team
Access to the Jume platform without the need for full implementation
Acting as demand planner: calculating and managing demand/sales/order forecasts
Communication with the departments involved in the process (commercial, production, logistics, trade marketing, suppliers, etc.)
Participation in meetings within the S&OP cycle
Reporting
Customization of the Jume platform (optional)
Working with information systems: Forecasting and planning platform, BI system, Data storage and management system, Microsoft Office
Tasking the FaaS team
Providing access and credentials to role-relevant information systems and databases
Organizing training as and when required to work with unfamiliar systems
Agreeing documentation of work completed
Coordinating team leave
Support for existing processes
Dedicated team (flexible workload within agreed limits)
"Backup" experts for high season and force majeure.
The cost is calculated either from the number of hours worked per period at an agreed hourly rate, or in the form of a service subscription with a fixed amount of hours.
Process support and development
Dedicated team (flexible workload levels within agreed limits)
"Backup" experts for high season and force majeure periods
Involvement of additional experts-methodologists for the development of process refinement
The cost is calculated either from the number of hours worked per period at an agreed hourly rate, or in the form of a subscription with a fixed amount of hours.
Process support and development + technology solutions
Customization of a basic version of the Jume platform in place of an existing solution (Excel, planning system)
Platform support by sharing SaaS
Possibility of customization for client processes if necessary
Cost includes one-time minimum setup fee and monthly infrastructure cost
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