FaaS

Forecasting as a service

Forecasting as a service

FaaS (Forecasting as a service) is a technological and process outsourcing service for the demand and sales forecasting function.

It involves the transfer of all tasks within the demand planning process: data management, forecast compilation and analysis, preparation of analytics and reporting, internal and external communications.

The default service package includes access to the Jume platform, where the forecast calculation is customized.

Each expert in the team has practical experience in Demand and Supply Planning departments in large FMCG companies.

The service is billed on a regular monthly basis, depending on the scope of the service, with an optional one-off minimum payment for customization of the Jume platform.

Benefits of the FaaS service

Background

When a business requires an outsourced forecasting service (FaaS)

Unstable processes

Requirement to improve forecasting accuracy

Staffing needs are seasonal or simply fluctuate widely

Processes require increased stability

Lack of internal experts and competencies

Necessary IT tools are unavailable and/or there are difficulties with their implementation

Benefits

What benefits a business gets from implementing FaaS

Improved quality of demand and sales forecasting and planning

Mitigation of risks associated with the availability of qualified personnel (including seasonal risks)

Fast scaling (in case of business expansion/shrinkage)

Execution of planning tasks by a dedicated, specialized team

Access to the Jume platform without the need for full implementation

Allocation of roles in the process

FaaS team

01

Acting as demand planner: calculating and managing demand/sales/order forecasts

02

Communication with the departments involved in the process (commercial, production, logistics, trade marketing, suppliers, etc.)

03

Participation in meetings within the S&OP cycle

04

Reporting

05

Customization of the Jume platform (optional)

06

Working with information systems:

  • Forecasting and planning platform
  • BI system
  • Data storage and management system
  • Microsoft Office

Сlient team

01

Tasking the FaaS team

02

Providing access and credentials to role-relevant information systems and databases

03

Organizing training as and when required to work with unfamiliar systems

04

Agreeing documentation of work completed

05

Coordinating team leave

Service implementation stages

01

Immersion

  • People: roles, responsibilities, level of dependence of the process on the expertise of specific employees, delineation of responsibilities between teams
  • Data: availability, quality, controlled flows, availability for use in the process (for forecasting, plans, analysis)
  • Processes and infrastructure: availability and operability of systems, planning horizon, uniformity, granularity, frequency of revision, external contacts

02

Fine-tuning

  • Stabilization: transfer of processes, "putting out fires", immersion through practice
  • Description: process regulation and formalization
  • Technology development [optional]: customization of the Jume platform for the forecasting and planning process if the client does not have a core IT solution, or if their solution is outdated

03

Support

  • Business as usual: daily, standardized process to support operational processes
  • Scaling: adding new business units, territories, product categories; changing the logistics network
  • Connecting Jume experts [optional]: participation in workshops, brainstorming sessions, solutions to application problems in forecasting and planning

Available service packages

Basic

Support for existing processes

Dedicated team (flexible workload within agreed limits)

"Backup" experts for high season and force majeure.

The cost is calculated either from the number of hours worked per period at an agreed hourly rate, or in the form of a service subscription with a fixed amount of hours.

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Advanced

Process support and development

Dedicated team (flexible workload levels within agreed limits)

"Backup" experts for high season and force majeure periods

Involvement of additional experts-methodologists for the development of process refinement

The cost is calculated either from the number of hours worked per period at an agreed hourly rate, or in the form of a subscription with a fixed amount of hours.

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Technical

Process support and development + technology solutions

Customization of a basic version of the Jume platform in place of an existing solution (Excel, planning system)

Platform support by sharing Saas

Possibility of customization for client processes if necessary

Cost includes one-time minimum setup fee and monthly infrastructure cost

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